Shipping and Delivery Charges

Will I have to pay import duties or taxes when ordering from the U.S.?
We ship internationally from Japan, and depending on your country’s import regulations, you may be subject to customs duties or taxes upon delivery.
For customers in the United States:
・Orders valued at or under $800 are typically exempt from import duties under the U.S. "de minimis" rule.
・Orders over $800 may be subject to import taxes or customs duties, as determined by U.S. Customs and Border Protection (CBP).

Can Musubi Kiln split my order into multiple shipments to avoid duties?
To comply with international customs laws, we are unable to split a single order into multiple shipments for the purpose of avoiding import duties.
However, if you wish to avoid exceeding the $800 threshold, you are welcome to:
・Place separate orders, each valued under $800.
・Please note that each order will be processed and shipped individually, with separate tracking numbers.
Disclaimer

We cannot guarantee that all shipments under $800 will be duty-free, as customs clearance is subject to inspection and discretion by CBP. Any applicable import duties or taxes are the responsibility of the recipient.
If you have questions about your country's customs regulations, we recommend contacting your local customs office before placing an order.

If your order includes pre-ordered items, we can ship all of the items as soon as they are restocked. It usually takes a month in most cases, but some items may take up to 2 months to restock.

Artisans create each piece by hand, and they are delivered on a first-come, first-served basis. We appreciate your patience.