If it has not yet been shipped, you will not have received a shipping notification, so please contact Customer Support for the latest information with your order number and email address.
To check the delivery status of your package, you can do so from the shipping notification email. If you have your tracking number, you can also track your package through each shipping carrier's website.
【Tracking page】
DHL
https://mydhl.express.dhl/jp/en/home.html#/createNewShipmentTab
FedEx
https://www.fedex.com/en-us/tracking.html
EMS(JAPAN POST)